Every customer can be assured that his personal data will be processed in a fair and lawfully manner. This means that the data will only be processed for the legitimate purposes to fulfill services. We guarantee moreover that such processing will always be sufficient, proportionate and not excessive.
We will never store your personal data any longer than strictly necessary. We will however keep an archive of your data as long as your account is active or as long as your personal data appears necessary to offer you a certain service.
We've taken sufficient technical and organizational measures to guarantee a safe processing of your personal data. These measures are consistent with the nature of the personal data and proportional to the potential severity of the risk.
The risks of an accidental or unauthorized destruction, loss, alteration of or access to, and any other unauthorized processing of the data are reduced to a minimum. Sadly though, no risk can be completely removed. In case of breach of our IT-system, we will immediately take all possible measures to limit the damages and/or thefts to a minimum.
We will never, under any circumstances, share your information with any third party.
Each customer can oppose the processing of his personal data. This right to object exists only if there are sufficient legitimate and weighty grounds relating to his particular situation. The exceptions provided in article 5, (b) and (c) of the Privacy Act are also applicable to this right to object. The customer may at any time, free of charge and without further ado oppose the proposed processing of your personal data if those data were obtained for the purpose of direct marketing.
You are also entitled to obtain the removal and/or the ban on the use of all your personal data which have been obtained and which are incomplete or irrelevant, regarded from the view of the purpose of the processing. This is also applicable to any personal data of which the registration, disclosure, and retention are prohibited, or personal data preserved after expiry of the authorized period. This right can be used at any time, free of charge and without further justification.
The customer shall exercise his right through sending an email to privacy.object@red-amber.green. We will obtain confirmation of the legitimacy of the request and undertake the appropriate action within fifteen (15) working days of such confirmation.
Each customer who proves his identity has a right of access to all information regarding the processing of his personal data by red-amber.green, as defined in the Privacy Act. This includes information on the purposes of the processing, the categories of information processed and relate the categories of recipients to whom the data are provided. This Privacy Policy is a first indication.
The customer shall exercise his right through sending an email to privacy.access@red-amber.green. We will obtain confirmation of the legitimacy of the request and undertake the appropriate action within fifteen (15) working days of such confirmation.
We attach a great importance to an accurate data collection. Inaccurate or incomplete personal data can therefore always be improved or even obliterated.
Because it is impossible for us to continuously be aware of any mistakes, incompleteness or falseness of your personal data, it is up to you as a customer to report inaccuracies or omissions and to perform the necessary adjustments regarding ones registration details.
Similar to your right to correct, you also have a right to forget. You can ask us to delete all information related to your account & activity from our system.
Only the data we need to keep for legal & tax reasons will be kept.
